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Elite's Make-up Policy:
Just like in college, your tuition pays for a class spot, REGARDLESS OF
ATTENDANCE. However, as a courtesy, ELITE offers make-ups when
doing so does not jeopardize the safety or integrity of the class.
Make-ups are a privilege. ELITE reserves the right to refuse to offer a
make-up if we feel it will affect safety or lessen the experience of those
children who have registered and paid for that class. ELITE allows for
a maximum of 2 make-ups per session. Make-ups can only be done AFTER
the missed class and only within the same session. Pre-registration for
make-ups is REQUIRED. You need to know the date of the class you missed.
We do NOT offer make-up classes FIRST WEEK of the session. Please contact
the front desk to reserve your spot in a make-up class. A make-up class
schedule is posted at the front desk. Participants may have the option of
making up a class during open gym.
Elite's Refund Policy:
Once registration has been made, requests for refunds will only be considered with a written request form, in accordance with the following refund policy. Requests for monetary reimbursement refunds are limited to:
*Extended illness or injury (resulting in inablitity to continue program during session enrolled). A doctor's authorization may be requested.
*Family relocation/moving out of the area.
*Elite cancellation of program or class.
*ALL other written requests for ALL other personal or other reasons will be issued an ELITE credit useable for another program and/or birthday party.
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